This privacy policy sets out how The Hill Brush Company Ltd uses and protects any information that you give to The Hill Brush Company Ltd when you use this website.
 
The Hill Brush Company Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
 
The Hill Brush Company Ltd may change this policy from time to time by updating this page. This policy is effective from 7th April 2014.
 
What we collect
We may collect the following information:
  • Name and job title
  • Contact information including e-mail address
  • Demographic information including, postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service. In particular, for the following reasons:
  • Internal record keeping
  • To improve products and services
  • We may periodically send promotional e-mails relating to new products, special offers and any other information that we think you may find interesting, using the e-mail address you have provided
  • From time to time, we may also contact you to for market research purposes. 
  • We may contact you by phone, e-mail, fax or mail
  • We may use the information to customise the website, according to your interests
  • We may provide your information to our third party partners for marketing or promotional purposes
  • We will never sell your information
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
 
How we use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
 
We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
 
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
 
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
 
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. 
However, although The Hill Brush Company Ltd’s website only looks to include quality, safe and relevant external links, once you have used these links to leave our site, you should note that we do not have control over these other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
 
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed for us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to or e-mailing us at info@hillbrush.com
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Hill Brush Company Ltd, Woodlands Road, Mere, Wiltshire, BA12 6BS, England.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and The Hill Brush Company Ltd participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
 
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. 
 
Neither The Hill Brush Company Ltd itself nor this website will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
 
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media.
 
The Hill Brush Company Ltd and this website through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URL's [web addresses].
 
Users are advised to take caution before clicking any shortened URL's published on social media platforms by The Hill Brush Company Ltd and this website. Despite the best efforts to ensure only genuine URL's are published, many social media platforms are prone to spam and hacking and therefore The Hill Brush Company Ltd and this website cannot be held liable for any damages or implications caused by visiting any shortened links.